Terms of Service

Cancellation policy

Things happen and we understand that, no worries! If for some reason you can't make it to your appointment or are running late, please give us a call and we can reschedule. If you are more than 15 minutes late to your appointment, we cannot service you and we will have to reschedule your appointment. communication is key, if you let us know that your will be a bit late we can offer you more options and will not charge you for a same day cancellation or a no show fee. Please try to cancel your appointments 24 hours in advance or at least 2 hours before we open to avoid fees.  Same day cancellation fees are applicable if you cancel your appointment an hour or less beforehand.

No call No show

We are very understanding and are easy to work with. If for any reason you cannot come to your scheduled appointment please let us know  at least 24 hours in advance or send us a text a few hours before we open to avoid any additional fees. No call no shows will result in a $25 fee which will have to be paid before your next appointment is scheduled or secured. Failure to notify us of a potential cancellation at least 2 hours before our opening for the day will result in a same day cancellation fee of $15 that will need to be paid before your next appointment. If we cannot reach you within a week of your no call no show we will have choice but to ban you from booking. 

Deposit

Admire Curves only requires deposits if you plan on paying for the rest of your service in cash. The deposit is 15 dollars (30 dollars for packages) and will go towards your service. Your deposit acts as a placeholder in our system and allows you to pay the rest before or after your service in cash or with your card.

Refunds

Because we are selling services and not products there is nothing to return, therefore all sales are final after the service has been received. If you would like to cancel your appointment for any reason and need a refund you need to cancel your appointment within 24 hours before your appointment to receive the full amount back or you can contact us within two hours of our opening for the day for a reschedule. Your deposit will only be given back if you contact us with in 24 hours. There is no charge to reschedule an existing appointment, just give us a call or an email and we can help you! After the second reschedule, you will have to make another $15 ($30 for packages) deposit.

Right to refuse service

As a privately owned business we reserve the right to refuse service to anyone for any reason. If at any point during your service we feel uncomfortable we will have to ask you to leave. Depending on the exact reason you were asked to leave will determine if you will be banned from future bookings. We value all of our customers; however the comfort and protection of our technicians is a huge priority of ours. We ask everyone to please be respectful and mindful as we take care of you during your time being serviced.

Unexpectant closures

We understand that not everyone is able to check their phones on a regular basis. However we ask that you be on the lookout for any updates as to our hours of operation. Being that we do not live in Hampton our commute can sometimes be dangerous due to road closures, weather, or even car troubles. For these reasons we will try to text everyone when these occurrences happen to inform you of our closing for the day. We notify through text, and email. If we do not get a response then we also call.

Proper attire

We advise all our customers to wear comfortable, loose clothing. In order to perform these services, we use ultrasonic gel, and it can be messy. We advise you to wear clothes that you don't mind getting gel on or bring a change of clothes if you would like. If you are receiving a non-invasive BBL we would advise you to wear underwear that can be easily lifted otherwise we can provide you with disposable garments.

We also require all clients to wear a mask and to abide by COVID-19 regulations . You must wear a mask to receive your service!